FAQS
We strictly don’t allow on door trials. However, exchange is allowed if the size/cut are not right or if you’re simply dissatisfied with your purchase. In case of exchange, items must be handed in original state, inside packaging and with tag attached.
Refund is not allowed unless you received a defected item. In that case, please contact us on [email protected] within 24 hours from order receiving date.
We do our best to ensure you receive your orders as fast as possible:
- Cairo shipping take 2-3 working days.
- Alexandria shipping take 3-5 working days.
- Other governorates take 5-7 working days.
- International shipping take 7-10 working days.
All photos we use on our social media and website are real ones. However minor discrepancies in color can happen because of lighting, Items may appear slightly lighter or darker in real life.